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FAQs

Active Sessions: How does it work?

Adding Custom Apps

Apps manager and alerts

Does Rambox run on Apple Silicon?

Focus mode, Pomodoro and ambient sounds

How can I cancel my trial period?

How can I open multiple accounts for the same app?

How does Rambox work?

How to become Pro

How to change my email for Rambox

How to change the icon image?

How to change your Pro plan

How to check for updates?

How to configure the spell checker

How to customize apps using Stylish

How to Enroll for Rambox Beta Program?

How to Hibernate?

How to inject JavaScript and CSS code

How to move Apps to a Workspace?

How to redeem a coupon

How to remove your account

How to reset my Rambox password

How to search inside an app?

How to set and remove your Master Password?

How to uninstall Rambox?

Is Rambox secure or safe to use?

Keyboard shortcuts

Open the app's Developer Tools

Privacy concerns

Refunds

Request support

Subscription cancellation

Tabs reordering

Where do my apps and workspaces go after changing to Basic?

Why doesn't Rambox support 32-bit?

Why don't I see the badges in the Taskbar Icon?

Why is my app "Waiting for app's turn to load"?

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FAQs

Answers to common questions about Rambox.

Active Sessions: How does it work?

How many computers can use Rambox at the same time on your plan, what the "Inactive device" screen means, and how to manage your devices.

Adding Custom Apps

Add any website to Rambox as a custom app when it isn't in the catalog, with its own name, logo and settings.

Apps manager and alerts

See how much memory and CPU each app uses, get alerts when an app misbehaves, and understand the other notices Rambox shows inside apps.

Does Rambox run on Apple Silicon?

Yes. Rambox 3 for macOS is a universal app that runs natively on Apple Silicon (M-series) and Intel Macs.

Focus mode, Pomodoro and ambient sounds

Silence every app while you concentrate, work in Pomodoro rounds, and play ambient sounds from Rambox's Concentration panel.

How can I cancel my trial period?

Your Rambox Pro trial needs no card and ends in the free Basic plan by itself. You can also switch to Basic earlier from the Billing page.

How can I open multiple accounts for the same app?

Run several accounts of the same app side by side, such as two Gmail or WhatsApp accounts, each staying signed in on its own.

How does Rambox work?

A plain-language look under the hood of Rambox 3, what stays on your computer and what syncs across your devices.

How to become Pro

Upgrade your Rambox account to the Pro plan, monthly, yearly or once for a lifetime, from the Billing page of the Rambox Console.

How to change my email for Rambox

Change the email address you use to sign in to a personal Rambox account from the Rambox Console, confirming it with a code.

How to change the icon image?

Replace the icon of an app or a workspace with any image, or pick one from the icon library, to tell them apart at a glance.

How to change your Pro plan

Switch your Pro subscription between monthly, yearly and lifetime from the Billing page of the Rambox Console. Unused time is credited.

How to check for updates?

How Rambox 3 updates itself, how to check for a new version by hand, and what to do on Linux.

How to configure the spell checker

Choose the spell checker languages for all your apps or for each one, switch them from the right-click menu, or turn spell checking off.

How to customize apps using Stylish

Apply a ready-made user style (a theme made by the community) to any app in Rambox, or paste its CSS yourself.

How to Enroll for Rambox Beta Program?

Switch to the beta channel to try upcoming features and fixes before they're released, and how to go back to stable.

How to Hibernate?

Put apps to sleep when you're not using them to free up memory, and choose how and when they wake up.

How to inject JavaScript and CSS code

Run your own JavaScript and CSS in any app to change how it behaves or how it looks.

How to move Apps to a Workspace?

Drag an app onto another workspace in the sidebar to move it, keeping all its settings and sign-ins.

How to redeem a coupon

Apply a Rambox coupon code in the plan dialog of the Rambox Console before you go to checkout.

How to remove your account

Permanently delete your Rambox account, its apps, workspaces and settings from the Rambox Console. Any subscription ends immediately.

How to reset my Rambox password

Forgot your Rambox password? Request a reset link from the sign-in page, or change your password from the Rambox Console if you are signed in.

How to search inside an app?

Find a word or phrase on the page of the app you're looking at, just like Ctrl+F in a browser.

How to set and remove your Master Password?

Lock Rambox with a Master Password or a YubiKey so nobody else can see your apps, and remove the lock when you no longer need it.

How to uninstall Rambox?

Remove Rambox 3 from Windows, macOS or Linux, and optionally delete the data it keeps on your computer.

Is Rambox secure or safe to use?

How Rambox 3 protects your apps and account, what is outside its control, and the simple habits that keep you safe.

Keyboard shortcuts

Every keyboard shortcut in Rambox for Windows, Linux and macOS, and how to turn them on or off.

Open the app's Developer Tools

Open an app's Developer Tools to inspect the page, debug your injected code or check how much memory and CPU it uses.

Privacy concerns

What data Rambox 3 collects, where it is kept, what never leaves your computer, and how to control or delete it.

Refunds

The Rambox refund policy for monthly, yearly, lifetime and Enterprise plans, and how to ask for a refund.

Request support

Contact the Rambox support team by opening a ticket in the Rambox Console or by email, and follow up on your requests.

Subscription cancellation

Cancel your Rambox Pro subscription from the Billing page. You keep Pro until the end of the period you paid for, then move to Basic.

Tabs reordering

Put your apps and workspaces in the order you like by dragging and dropping them in the sidebar.

Where do my apps and workspaces go after changing to Basic?

On the free Basic plan you keep one workspace of your choice. The others are locked, never deleted, and come back when you become Pro.

Why doesn't Rambox support 32-bit?

Rambox 3 is available only as a 64-bit application. Here's why, and which versions are available for each system.

Why don't I see the badges in the Taskbar Icon?

Check the Rambox and system settings that control the unread badge on Rambox's taskbar, Dock or tray icon.

Why is my app "Waiting for app's turn to load"?

When Rambox starts, it loads your apps one at a time so your computer stays responsive. Here's how it works and how to skip the line.

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NextActive Sessions: How does it work?

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FAQs