Troubleshooting
Article updated for v2.4.1. If you are not receiving emails from us, please: Look for our emails in your spam folder, junk email, promotions, notifica...
Tue, 26 Nov, 2024 at 1:09 PM
Article updated for v2.4.1. If Rambox fails to load an app, the app is unresponsive, or it does not work as intended, you may resort to the following troub...
Fri, 24 Jan, 2025 at 7:25 PM
Article updated for v2.1.0. While you are using Rambox, your license is automatically checked and validated in the background. However, due to different...
Wed, 1 Mar, 2023 at 10:55 AM
Article updated for v2.1.5-beta.2. If you experience connectivity issues, permissions problems with your mic or camera, or maybe a performance complicat...
Fri, 7 Jul, 2023 at 11:20 AM
Article updated for v2.4.1. Since June 1st, 2024, Rambox will no longer support Windows 7, Windows 8, Windows 8.1, macOS 10.13 (High Sierra) and macOS 1...
Fri, 24 Jan, 2025 at 6:51 PM
Article updated for v2.2.3. Rambox requires a minimum of 2GB of hard disk space available for its proper functioning. It periodically checks if you hav...
Mon, 11 Dec, 2023 at 1:48 PM
Article updated for v2.4.1. If you're experiencing issues with passkeys or two-factor authentication (2FA), please bear in mind that Rambox currentl...
Thu, 5 Dec, 2024 at 7:02 PM
Article updated for v2.4.1. Rambox is designed to keep your sessions always open. However, in rare instances, this behavior can have conflicts and users...
Tue, 26 Nov, 2024 at 12:21 PM