Troubleshooting

Not receiving emails from Rambox?
Article updated for v2.2.0. If you are not receiving emails from us, please: Look for our emails in your spam folder, junk email, promotions, notifica...
Fri, 13 Oct, 2023 at 5:56 PM
Crashes and Loading Issues
Article updated for v2.0.10. If Rambox fails to load an app, the app is unresponsive, or it does not work as intended, you may resort to the following trou...
Fri, 10 Feb, 2023 at 5:05 PM
License Validation failed?
Article updated for v2.1.0. While you are using Rambox, your license is automatically checked and validated in the background. However, due to different...
Wed, 1 Mar, 2023 at 10:55 AM
Troubleshooting tool
Article updated for v2.1.5-beta.2. If you experience connectivity issues, permissions problems with your mic or camera, or maybe a performance complicat...
Fri, 7 Jul, 2023 at 11:20 AM
Why can't my version get updates?
Article updated for v2.3.0. Our 2.2.3 version is Rambox's last version that will support Windows 7, Windows 8, Windows 8.1, macOS 10.13 (High Sierra...
Mon, 5 Feb, 2024 at 10:50 AM
Insufficient hard disk space?
Article updated for v2.2.3. Rambox requires a minimum of 2GB of hard disk space available for its proper functioning. It periodically checks if you hav...
Mon, 11 Dec, 2023 at 1:48 PM