Article updated for v2.2.0.

If you are not receiving emails from us, please:

  1. Look for our emails in your spam folder, junk email, promotions, notifications, or any other possible tab, division, or folder that you may have on your account. Our emails may have gone into a different folder other than your inbox.
  2. Check your email account's storage level to make sure that it is not full and that you keep receiving emails properly.
  3. Check that you haven't set up any filters that may be stopping our emails from reaching your inbox.

At this moment, we are aware that Outlook is experiencing issues delivering our emails correctly, and they are also already working on this in order to solve the problem.

In the meantime, we kindly offer you these alternative options if you are trying to validate your account and are experiencing difficulties in doing so:

  • Please, try using a different email account from a different email provider, if possible, to avoid these difficulties and signup for Rambox.

  • Please, email us to from the email you are trying to validate, and our team will solve the problem.