FAQs

Subscription Cancellation
To avoid future billing, you may cancel your subscription prior to its renewal date through the "Billing section inside our desktop app (read more H...
Thu, 27 Apr, 2023 at 8:33 PM
Refunds
How do I know if I can apply for a refund? Monthly subscriptions are non-refundable. You may cancel your subscription at any time and continue using your s...
Thu, 27 Apr, 2023 at 8:46 PM
How to move Apps to a Workspace?
Article updated for v2.1.4. In Rambox, you can move your apps to already created workspaces. To do so, please follow these steps: 1- Right-click on ...
Wed, 28 Jun, 2023 at 10:49 PM
How to remove your account?
Article updated for v2.1.5. You can delete your Rambox account at any time. If you change your mind, you will not be able to recover it. Deleting yo...
Tue, 5 Sep, 2023 at 5:30 PM
Why don't I see the badges in the Taskbar Icon?
Article updated for v2.2.3. If our badges are not displayed in your Taskbar Icon, please follow these troubleshooting steps: In your Apps' Sett...
Tue, 9 Jan, 2024 at 4:02 PM
Privacy concerns
At Rambox, we are committed to ensuring the privacy and security of our users' data. Data protection and privacy remain a top priority in our policies a...
Tue, 30 Apr, 2024 at 10:50 AM
Is Rambox secure or safe to use?
At Rambox, we prioritize the security and integrity of our application to ensure a safe user experience. We are proud to state that Rambox has not encoun...
Fri, 10 May, 2024 at 4:01 PM
How to redeem a coupon?
If you have a coupon for Rambox, you can redeem it in our Billing Portal. You can access it by heading to https://billing.rambox.app/ on your web browse...
Thu, 1 Aug, 2024 at 11:33 PM